Hi there!
Did you know all the materials we use can be reused or recycled? Gold filled and sterling silver can be molten down to be made into something new. If you have a piece of jewellery that's beyond repair, or you just feel like getting something new without your jewellery going to waste, you can exchange your piece for a new one with a 15% recycling discount.
how it works
- Send an email to info@koiatelier.com saying which piece of jewellery you'd like to exchange.
- Send your old piece to the atelier (find our return instructions & address here).
- We'll email you a custom order for the new piece with the recycling discount & free shipping applied.
- Complete your order safely through our website and you're a short wait away to receiving your new jewellery!
things to keep in mind
- Piece for piece: the piece of jewellery you exchange must be similar to or in the same price range as the piece you'd like to exchange it for.
- The recycling discount can't be combined with sale items.