A minimalistic look that you can wear all day every day is great, but putting in the small earrings can be a bit tricky. We've got two tips that should make your life easier!

tip 1 Put them in from the back to the front so you can see in the mirror if it's closed properly.

tip 2 Are your fingers getting in the way? Use a pair of tweezers to grab the wire so you can lead it back into the earring.

If you switch hoops more often, you can upgrade to our basic click hoops for a comfortable, easy, and effortless experience.

Most pieces can be shipped between 1-3 business days. We ship with PostNL and the duration of shipping itself depends on which country your jewellery has to travel to. Orders are sent by letterbox post so there is no need to stay at home.

For more information about this, check out the Shipping & Returns page.

We try our very best to make pieces that you will love forever, but sometimes it can turn out it’s not really your style. Check the item description of the product you purchased to see which size can be returned – only standard sizes and non-custom made items can be returned. For more information about this, please check the Shipping & Returns page.

No, we never have any material with nickel in it.

Do you have an idea in mind for a special piece of jewellery? The beauty of handmade is the endless possibilities to make your idea come to life!

Know what you want? Leave your request in the text box in your cart when placing your order.

Need some advice? Use our live chat or send us an e-mail (info@koiatelier.com) and Roxy will get back to you ASAP.

Want to pick your own gems and get some personal advice? Book a personal shopping appointment with us at the atelier to experience Koi in full!