Shipping

Production times
Every Koi piece of jewellery is handmade and most of them take about 1-3
business days to be completed. Jewellery that needs to be forged takes about 10 business days to be finished. Orders are sent by letterbox post so there is no need to stay at home.

Shipping costs
Netherlands - €2,49 regular mail, €4,49 track & trace
International - €3,49 regular mail, track & trace from €8,95

Free shipping
Netherlands – orders above €40 (free track & trace from €75)
Europe – orders above €75 (free track & trace from €150)
Worldwide – orders above €75 (free track & trace from €200)

Delivery time
Netherlands: 1-2 business days
Belgium, Germany & Luxembourg: 3-5 business days
Rest of Europe: 5-8 business days
International: 8-15 business days

This is merely an indication. Are you worried your package might be lost? Please send us an email at info@koiatelier.com and we will get back to you within a day.

Please make sure your address information is complete! If you made a mistake, please send us an email or message with your correct information. If we sent it before you notify us, unfortunately there isn't anything we can do.